List of Wandsworth organisations that are helping out around Covid-19.
Get in touch with them if you need help:
Wandsworth Coronavirus Community Hub: https://www.wandsworth.gov.uk/health-and-social-care/public-health/coronavirus/ (loads of info about Covid-19)
If you or someone you know needs support from Wandsworth Council about Covid-19, please contact: 0208 871 6555 or firstname.lastname@example.org
Food & Finance
Age UK Wandsworth (AUKW) - Online Food Shopping service
Paid for food deliveries: if there is someone who cannot get out to the shops, does not have someone to shop for them, etc. This service supports clients to order shopping through online supermarket deliveries. AUKW does the online shopping with the client whilst they are on the phone. Clients must have a bank card they can use to pay. Up to 15 permanent spaces - AUKW are also operate a waiting list for this service for times when it becomes too busy.
Battersea Coronavirus Angels
Provide a befriending service, or just someone to talk to. They will also collect and deliver prescriptions and groceries. Please note the service does not have funds to provide cash or pay for shopping but can help access other sources of support. Service available 7 days per week so please do not hesitate to call: 073 9485 6557 or email email@example.com.
A non-paid for single delivery of a one-off hot meal for any resident in need. Please call 073 9728 8160 or 033 305 06450 or email firstname.lastname@example.org. Please note delivery is currently only on a Friday and that Be Enriched are unable to do grocery shopping for people who are unable to leave their homes.
Citizens Advice Wandsworth
People can access specific Coronavirus information – e.g. recent changes to benefits and employment rights from a new webpage: https://cawandsworth.org/get-advice/coronavirus/
To speak to an adviser about claiming Universal Credit people should call the Help to Claim service https://cawandsworth.org/our-projects/help-to-claim/ on 0800 1448 444, or use webchat. For all other advice queries, people can self-refer using this online form, or call CAW’s Adviceline on 0300 330 1169.
Non paid-for food for those in financial hardship. In response to the Coronavirus situation, food bank provision is home delivery only so they can continue to provide emergency food in a safe way to people in financial crisis who you refer to us.
Hillsong London – Love Your Neighbour
Food Parcels - We are operating an emergency pop-up food bank. If you are in urgent need of supplies and/or unable to go out.
Financial Education - financial courses that will equip you with practical tools to move forward in your current financial situation.
Career Coaching - 8-session course including one-to-one coaching to help get you back into employment! This course will include career advice, CV help and interview up-skilling techniques.
Home Community Café
Preparing and delivering meals to vulnerable people within the borough of Wandsworth.
Please contact Meg via phone on 079 3923 6416 or email at Meg@homecommunitycafe.co.uk
Currently closed as a cafe except Fridays when doing pop-up takeaways.
Non-paid for food-supporting residents in Latchmere Ward. Hot meals provided three days a week Tuesday 5pm, Thursday 5pm and Sunday Roast 3pm. Kambala will also be cooking Christmas Dinner with a food hamper on Christmas day.
They also provide bespoke food boxes, collect prescriptions, do food shopping and will be starting telephone calls with trained councillors. Please call 075 1902 0181 or 020 7924 3549 or email email@example.com
Paid for food. For those required to clinically extremely vulnerable required to shield or with disabilities, or newly socially vulnerable – the full list is found here: https://volunteering.royalvoluntaryservice.org.uk/nhs-volunteer-responders-portal/isolating
Only work in partnership with schools for Community Boxes, so if a participating school refers a family then they can usually accommodate the provision of a weekly box. They are providing weekly essential food, personal hygiene, activity and educational content and support in ‘Community Boxes’ to young families identified as the most vulnerable. By working directly with local schools, and Council officers, they are able to identify and support young families who have lost family income and have not yet been adequately provided for by state provision or alternative sources. Contacts: Michael Hill Michaelhill@racketscubed.com
Nikki Rossner firstname.lastname@example.org
Working with the isolated elderly across the borough of Wandsworth. They provide a weekly supply bag of essential food and toiletries to members and new referrals who need it, make regular phone calls to their 180 members and are starting to make calls to new referrals who want them.
They can do shopping, collect prescriptions, and make and deliver hot lunches 5 days a week for anyone who wants them. Lunches usually cost £7, but are only £4 now due to receiving funding. Lunch includes a cooked meal, dessert, and a carton of juice. Contact number: 020 8780 9330 www.regenerate-rise.co.uk
Southfields Grid Alliance
Local, trusted representatives will be on hand if needed to do anything required for the elderly, vulnerable or self-isolating. For example, things like: running errands, doing the shopping or having a friendly chat by phone, dog walking, picking up prescriptions. Contact: Rebecca Watts 077 3481 8540 or email email@example.com
The Wiser Collective
Have been collecting prescriptions and food for people in the local area of Balham who are self-isolating for various reasons including age and underlying health issues email: firstname.lastname@example.org
Tooting Community Kitchen
Reach out within Wandsworth and surrounding areas and provide hot food, food packs, sleeping bags and other essential supplies. They deliver to refugee centres, hospitals, and shelters. Tooting Community Kitchen have a weekly hot food stall in SW17 - if any guests visit their stall on Wednesday or Saturday, it is all free. Contact, please email: email@example.com.
Wandsworth Community Transport (WCT)
WCT will continue to operate the Shopping Shuttle for essential shopping trips for their members. Very limited numbers are permitted on the minibus to comply with social distancing. They operate a Shopping Home Delivery service for people who are unable to access the Shopping Shuttle. Their programme of day trips will hopefully resume in the spring. Please contact on 020 8675 7460 or firstname.lastname@example.org.
Waste Not Want Not
Led by Hadas Hagos - distributing food to local people: https://www.facebook.com/WasteNotWantNotProject/
Communication preference is text on 074 7766 0692. If not please email at email@example.com. Please telephone if you cannot text/email.
Delivering food to Haven Lodge, John Kirk house and Doris Emmerton sheltered housing accommodation. Call: 078 1166 0580. Also supporting local primary schools in Battersea.
Wandsworth Council Website Online Resources - https://www.wandsworth.gov.uk/coronavirus additional resources https://www.wandsworth.gov.uk/health-and-social-care/public-health/coronavirus/health-and-wellbeing-during-coronavirus/
PHE’s Every Mind Matters - https://www.nhs.uk/oneyou/every-mind-matters/ advice and practical tips to help you look after your mental health and wellbeing.
Wandsworth Carers Centre Online Resources - https://www.carerswandsworth.org.uk/covid-19-resources/looking-after-your-mental-health/
Free confidential service for anyone having any difficulties or issues at this challenging time. Could be anxiety, isolation, stress, trauma, questions about life, on the frontline or key workers, loss, depression, difficult thoughts, any mental health, parents, special needs, etc. to talk to one of the psychoanalysts within 24 hours. By phone or online such as Zoom, WhatsApp, Skype. Could be one conversation or several or become ongoing therapy and analysis. People can contact directly or ask someone else to refer them, whichever they prefer. Supported by the PTP and associated Mind branches, also Maison Verte.
For all counselling and psychotherapy referrals the new email is firstname.lastname@example.org
24 Hour service to help people in distress talk about their feelings. Freephone call: 116 123 https://www.samaritans.org/
Reaching out in a spirit of friendship
- Advice about the virus to ensure you understand the action you and any people in your household should take in the event of infection, particularly if you are in an 'at risk' group.
- Updates on the status of Sound Minds and Canerows services and new online services as we develop them
- Helping you to cope with isolation and the absences of the community services that used to offer face to face support
- Ensuring that you have sufficient food and resources in isolation and organising help if you don't
- Bringing you up to date on other services you may use and may access such as foodbanks, advice, online help etc.
- Supporting you in the style that suits you and agreeing on the frequency of contacts.
- We are also introducing online versions of some of the services that we are more traditionally associated with, including the choir, some collaborative music composition and tuition.
We are taking new referrals for this service for people living with mental health issues and resident in Wandsworth or other South West London boroughs.
Call Sound Minds on 020 7207 1876.
Provide free confidential help for problems such as stress, worry and low mood. Offer talking therapies for people over the age of 18. You can refer yourself or be referred by a healthcare professional such as your GP. Please do refer using the referral tab on the website: https://www.talkwandsworth.nhs.uk/ or visit the wellbeing events link for up and coming support below.
If you want information about how to take care of yourself and those around you during the Coronavirus outbreak, please use the link below to the NHS Every Mind Matters page which has guidance, advice and tips on how to manage mental wellbeing at this uncertain time: https://email@example.com
For immediate support, Monday-Friday, 9am-5 pm, tel: 020 3513 6264, choose option 4
Wandsworth Wellbeing Hub
Free and impartial NHS service which aims to help patients and the public to find organisations and services to support their health and wellbeing needs. Call: 0203 880 0366 or email: firstname.lastname@example.org Community Navigators are available Monday to Friday, 9am to 5pm, on 020 8812 6700 or simply visit the website www.wandsworthccg.nhs.uk/hub.
Wandsworth Your Way
Your Way works alongside individuals as they overcome obstacles and move forward with their life. That could include managing mental health, finding new hobbies and social activities, solving housing issues, organising finances, reducing need for mental health services
Enquiry line: 078 7423 5865, email: Wandsworthyourway@together-uk.org
We pledge to respond to all enquiries within 24 hours, Monday to Friday.
Have a dedicated helpline and online tools to help people who with type 1 and 2 diabetes. www.diabetes.org.uk 0345 123 2399 Monday to Friday 9-6pm
Link workers/Social prescribers/Enable
Supporting GP practices help people most vulnerable. GPs refer patients who need support and Link Workers provide telephone appointments. Link Workers then connect people with the support they need which could include help getting food supplies or medication, connecting to a befriending service, or referring for financial help. Link workers make onward referrals to voluntary or community organisation that can provide appropriate support.
Call 0203 959 0033 or email: email@example.com. Open 9am-5pm Monday to Friday.
Paul’s Cancer Support Centre
The Centre will close from Wednesday 4th November and seek to reopen on Wednesday 2nd December subject to government guidance. Will continue to offer and provide online counselling and wellbeing activities/groups. Appointments can be booked, call: 020 7924 3924 or email: firstname.lastname@example.org. For more details please visit: https://www.pauls.org.uk
Continues to provide services it has been commissioned to deliver in the borough, details at https://spectra-london.org.uk/spectra-in-wandsworth/ All counselling has moved to online delivery, while face to face testing for HIV and STI have been suspended, they are providing online support via outreach sessions to anyone needing advice and information on sourcing online tests. Produced a short tutorial on how the STI kits work at www.bit.ly/SpectraSHLDemoVid Their website and phone service monitored 7 days a week, 10am to 5pm, and people can call or live chat via their website at www.spectra-london.org.uk
Wandsworth Carers Centre
Remains open and will continue to deliver support over the phone and email wherever possible.
The Centre appreciates this might be an anxious time for Carers and the people you care for, and want to reassure you that despite these changes, Wandsworth Carers’ Centre is still here to support you.
Please do not hesitate to contact us on either 020 8877 1200, from 9:30am to 5:30pm, Monday to Friday or email email@example.com
For organisations that want to refer clients, please use the following email: firstname.lastname@example.org
Children, Young People & Families
Catch 22 Young People’s Health
Clients can access this service via their website where they will be directed to complete a Catch 22 Referral Form and send it to YPHealth.Office@catch-22.org.uk Clients will be offered telephone counselling.
Their face-to-face monthly meetings are suspended but will be restarted as soon as possible. In the meantime, they plan to provide the same level of support over the next few months, via telephone, email, and virtual monthly meetings. A third Zoom meeting is held each month specifically for parents of trans children.
Two Zoom meetings are held per month but you will first need to contact the helpline to access this service 01189 403 160 or 07951 104 745, between 9am and 9pm.
Please email email@example.com for more information.
Home Start Wandsworth
The usual face to face support to families has moved online and they are making deliveries to those who are isolated, and directly providing supplies that meet basic needs as well as improving quality of life under lockdown. Also signposting and referring to a host of other services that can help their families. emailom Homestart at firstname.lastname@example.org
It is open to all young people, to be kept up to date on the latest courses, please follow their social media @iconic_steps (Twitter) @iconicsteps (Instagram)
Currently only accepting very urgent referrals:
- for families with a new born baby (30 weeks pregnant or baby under 3 months) or
- for families in emergency situations with nothing for their children (for example: victims of domestic violence, trafficking, modern slavery or recent asylum arrivals).
- Families must live in one of these boroughs: Brent, Barnet, Bromley, Camden, City of Westminster, City of London, Corydon, Greenwich, Haringey, Hackney, Hammersmith and Fulham, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Merton, Lewisham, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Wandsworth
More information ,including geographical scope of the service, and a link to the referral form can be found here (referrals must be made by a referrer and online): https://littlevillagehq.org/wandsworth/make-a-referral/
Sen Talk CIC
Aims to provide better outcomes for children with special educational needs and is dedicated to improving the emotional and social development of children with autism and ADHD.
From Thursday 5th November Sen Talk will not be providing face-to-face support for parents and carers at the Katherine Low Settlement. Instead, parent projects will be provided through remote secure platforms. The services provided include: virtual monthly peer support coffee mornings; parent space counselling; minds matter mentoring for children and young people.
For the full list of services and more information, please call: 020 7223 1694, 9am-5pm, Monday to Friday or via email at email@example.com Referrals to Sen Talk can be made by parents and carers themselves or made on behalf of a family from a professional using this online form https://sentalk.wufoo.com/forms/z1klixsi0e9v7pc/
Time to Shine Kids
A small not for profit organisation supporting young people with emotional well-being and neuro-diverse challenges to build self-esteem and confidence. Incorporating horses, trained professionals offer healing and learning in a non-judgemental environment. No previous experience with horses required and no riding is involved. Their centre is based in Lower Morden, Surrey. They offer individual, family, and small group sessions during this time as either online sessions or in person sessions. For more information visit: www.timetoshinekids.org
Community connections is still running as a streamlined service; the outreach team will be working with all members to provide support, especially to the most vulnerable who are at risk of isolation without their usual friends or support from Generate.
A team of staff who live locally has been organised to support members with shopping, cooking, medication collections and prompting, twice daily telephone calls, emotional support, and outreach in safe spaces such as parks (for exercise). Also offer a helpline so members will be redirected to a department manager. Also setting up online support in the form of virtual youth clubs for the young people accessing their youth service will be redirected to a department manager.
Connections - Madeleine 079 4939 5742, Zac 079 3953 8275 Amy 074 8404 9786 or
Sruthy 079 4930 8416
Youth Services – Katy 073 7756 1611, Graham 079 0432 6764, or Melanie from 20th April
Access to Work – Jane 075 3555 3821 or Sruthy 079 4930 8416
Easyhealth – Kate Tokley 074 8742 2150
Open and running services as normal, but with some changes to benefit people who unable to attend in person. Making good use of technology to provide opportunities for people who may be shielding to continue to access Share sessions, and an outreach service. About to launch a new befriending scheme to support people’s wellbeing. Opened a centre in Brixton which is more convenient for their Lambeth students. Ensured that all of their premises meet the highest standards of hygiene and cleanliness. Social distancing is in place, and people wearing face coverings when moving around the buildings. New ventilation systems have been installed and all activities take place in rooms that have windows and sources of fresh air. Continue to offer lunches to people attending the centre at Altenburg Gardens in a way that ensures safe social distancing.
Share supports disabled people, mostly those with learning disabilities, who may also have autism. Run a varied programme of courses and activities to promote health and wellbeing, independence, employability, and social inclusion. Their main centre is in Battersea. Their horticulture project in Tooting provides open air activities that are therapeutic and can lead to vocational qualifications. The catering project leads to qualifications and can be a step into the hospitality industry. The also offer programmes in digital skills, independent living, navigating the community, English and Maths, art and self-expression, music, and exercise for wellbeing www.sharecommunity.org.uk
Currently delivering all 1-2-1 mentoring and counselling sessions online as well as youth groups. For new members who live in London and would like to access their digital youth clubs, parent group and / or 1:1 support please download and complete the membership form via the link below:
Age UK Wandsworth (AUKW)
Are committed to supporting older Wandsworth residents throughout the Covid-19 crisis and are working hard to ensure the most vulnerable are supported. Here are just some of the ways AUKW can provide additional support at this time: shopping; exercise and wellbeing; information and advice; LGBTQ+ Chats; and all other services operating with some changes. More information here: https://www.ageuk.org.uk/wandsworth/about-us/coronavirus-support/
AUKW offices are open but not for drop-ins. Staff are available to offer telephone support and appointments booked in advance. Office hours: Mon-Thurs: 10am-3pm, tel no: 020 8877 8940.
Alzheimer's Society Dementia Support Service Wandsworth
Regular calls to people with dementia and their carers who need support. Information sent by email or post about dementia related issues. Running regular virtual groups for service users. Phone support is also available. For more information, contact: firstname.lastname@example.org or tel: 020 8687 0922
Are maintaining contact with the vulnerable, isolated older people who constitute our membership or live in their immediate locality. Additional support and signposting are available if someone is experiencing severe difficulty.
Please get in touch with the project direct 020 8677 4283
Are working with the isolated elderly across the borough of Wandsworth. They provide a weekly supply bag of essential food and toiletries to members and new referrals who need it, make regular phone calls to their 180 members and are starting to make calls to new referrals who want them.
They can do shopping, collect prescriptions, and make and deliver hot lunches 5 days a week for anyone who wants them. Lunches usually cost £7 but are only £4 now due to receiving funding. Lunch includes a cooked meal, dessert, and a carton of juice. Contact number: 020 8780 9330 www.regenerate-rise.co.uk
Wandsworth Older People's Forum - Making older voices heard
Aims: to give older people an active voice in stating their needs and views on local and national issues that concern them; to promote the importance of acknowledging and respecting the dignity and worth of older people; positively combat age discrimination. https://www.wopf.org.uk/
Contact: email@example.com or 020 8672 5592
Katherine Low Settlement
Support for elders, refugees, women, and young people and families in Battersea. The team offers a wide range of support including telephone friendship/support calls to any elders and vulnerable people in Battersea that would like them.
Additional Sources of Support
A2i services are up and running including Dyslexia screenings and all one-to-one consultations which will be carried out remotely. Dyslexia assessments have also resumed at our office which is now Covid-proof with social distancing measures in place. Children services/tuition can also be arranged and carried out online. Workplace/education Dyslexia talks are also available for bookings and to be held via zoom/google hangouts and other online platforms. firstname.lastname@example.org
A small not-for-profit organisation run by parents/carers living and caring for a child or adult on the Autistic Spectrum, raising awareness and understanding from different perspectives, outreaching also to the Black, Asian and Minority Ethnic Communities (BAME) and Dual Heritage Community tackling the taboos and myths around Autism. A range of support offered in group sessions and 1:1. Due to COVID-19 regular online coffee mornings, workshops, and conferences have been hosted.
Please check website for more details: https://www.a2ndvoice.com/ .
Currently have two projects to support Wandsworth residents.
Prisoner Families Peer Support group: A monthly gathering over Zoom for families looking after children with a family member in prison. The group offers company, support, advice and information. Email email@example.com or call 077 2477 2615 for more information
Welfare Telephone Support Service for BAME prisoner families with and a family member serving a sentence at HMP Wandsworth.
A confidential telephone support service for Black, Asian, and Minority Ethnic families caring for children. Families will receive immediate support to connect them to local sources of help. This is a Big Lottery Corona Virus support funded project. Email firstname.lastname@example.org or call 077 2477 2615 for more information.
Domestic Violence Helpline
Contact Domestic Violence Helpline 24/7 on 0808 2000 247 or alternatively visit https://www.nationaldahelpline.org.uk/How-can-we-support-you
Victim Support Wandsworth
Contact your GP or Victim Support on 020 7801 1777 or email@example.com, net
Wandsworth Bereavement Service
Provides one-to-one counseling following a death for anyone who lives in the Borough of Wandsworth. At present all sessions are being offered online via Zoom. Face-to-face sessions will resume as soon as is possible. Anyone wanting bereavement counseling must be able to find a safe and confidential space to have sessions as well as being able to use the Zoom technology.
An initial assessment session is arranged and then, if counseling is required, 12 weekly sessions of counseling are offered. Please phone the office to make an initial appointment. If the office staff are busy, you will get the answering machine but please do not be put off by this - leave a message, and someone will return your call as soon as possible.
a: 192 Lavender Hill, London SW11 5TQ
t: 020 7223 3178
Local Faith Groups
Lots of local faith groups are doing their bit to support local people during these difficult times. Do contact your local faith group for more information and help. Use ‘google’ to find them.
Autumn Rose Club
The Balham SDA Church, in partnership with other churches, has been continuing our community support donating and offering food parcels and clothing as needed.
The Autumn Rose Senior Club exercise/luncheon club has been closed since the lockdown due to COVID19 pandemic. Our seniors are not happy having to stay at home "social distancing" for whom some don't see anyone from one week to the next, To keep up the interest of users we had to use videos and online exercise resources. Giving telephone guidance to individuals who do not have anyone in their home to assist with accessing technology device. We also had to talk through some of the seniors how to connect to telephone conferencing for online prayer and seeking counselling.
Pastor Bernard Akapo 07958 495 852
Joy Alexander 07766 161 346
Are offering support during these challenging times. Let them know if there is anything they can help you with. They can assist in shopping on your behalf and providing cooking ingredients or cooked meals that can be delivered by one of our volunteers.
More than just the supplies you may require, they understand that this is a very mentally challenging time. Should you wish to speak to someone for reassurance or just to get something off your chest, or you may have a family member who needs counselling to get through the these very scary times, then please do reach out to us and we will point you in the direction or get the right person to call you back.
Call: 300 30 30 694
Ahmadiyya Muslim Youth Association UK
Currently we are mainly supporting those who have contacted us directly asking for help. Whether it is doing their shopping, picking up medicine, posting mail or even to just have someone to talk to. We are here for them.
In regards to food distribution, we are more than happy to help as well. AMYA itself in the UK has regular food drives where we provide meals to the less fortunate. If you require support in distributing food, we would be happy to help
M: 07938 869329
South West London Vineyard Church
Operating out of our community centre, The Yard on the Ashburton Estate, we are here to provide care & support to those who find themselves vulnerable & most at risk across the borough. We can help you with shopping, prescriptions, prayer, a friendly chat or any other help you may need.
Please call our team on 020 8785 9530 or email: firstname.lastname@example.org.
We’d love to hear from you and help you get through this difficult time.
St Michael's Wandsworth Common
Currently we are collecting food and supplies and arranging drop offs for elderly people in our partnership with Regenerate-RISE. We can help with shopping and prescription runs through volunteers. We run worship services on Zoom and prayer through the week.
020 7924 3450 or 07970 259580 or via email at email@example.com
Funding for individuals experiencing hardship and living in Battersea
Battersea United Charities (provide small grants to individuals living in Battersea): https://batterseaunitedcharities.org.uk/
Turn2Us (provide small grants to individuals across the UK): https://www.turn2us.org.uk/
Mutual Aid Groups
Covid Mutual Aid (directory of groups across the UK): https://covidmutualaid.org/
A complete list of London’s Coronavirus Mutual Aid Groups – local volunteer groups helping those who are self-isolating with grocery shopping, dog walking and other daily tasks.
Wandsworth/Battersea Covid-19 Mutual Aid: https://www.facebook.com/groups/BatterseaMutualAid/
Putney Coronavirus Mutual Support Group:
Putney & Wandsworth Covid-19 Mutual Aid: https://www.facebook.com/groups/putneywandsworthcovid19/
Earlsfield COVID 19 Mutual Aid:
Balham Covid-19 Mutual Aid Group: https://www.facebook.com/groups/872651583186527/?ref=share
Southfields Covid-19 Mutual Aid Group:
Wandsworth Covid 19 Mutual Aid (Balham, Tooting and Clapham South areas): https://www.facebook.com/groups/2712863618831932/
If your organisation wants to be added to this list please email: firstname.lastname@example.org